Westra ships fast. Here's what's in flight, what's planned, and what we're weighing - so you always know where the product is heading.
A configurable evaluation form for every trial — Name/Age/Instrument/Teacher auto-fill from the lead and the booking (name and teacher link straight to their profiles), scored sections (e.g. Musicality, Behavior) plus free-text and Yes/No fields are all yours to shape from Settings → Leads, each markable Required or Optional. The fill page stays strictly for input — Files & photos (attach proof of the physical card) and Activity (a staff-only save log) each live behind their own button next to Print version. A purpose-designed print version — in your studio's own logo and brand colors, no marketing gradients or colored body text, sections auto-balanced by question count or pinned Left/Right, opening straight into the print dialog. Toggle the whole feature on/off; fillable by Admin, Manager, or the teacher who ran the trial. Reached from its own Pipeline sidebar item (Today/week/month/custom filters, CSV export), or straight from the lead and the trial's own schedule page.
A spreadsheet-style monthly grid drilled into from Teacher payroll and Client value & tenure — every client/provider pairing's session dates, hours and an editable notes column, filterable by the same week/month/last-month/custom range, one party or every party stacked, exportable to CSV. Also: birthdays on the Board/Schedule are now scoped by role (admins/managers see everyone, providers see their own clients, clients see their own provider), and WhatsApp reminders reliably clear themselves the instant you tap Send.
Editable WhatsApp templates for leads (intro, trial invite, follow-up) with a preview-before-send and a per-lead follow-up counter, an auto-loss rule (by follow-up count or days open), and a 'Book trial' button that puts a lead's trial on the real schedule before they're a student — teacher/location/instrument/online + meeting link, same as normal booking. The lead's stage now tracks the trial lesson automatically (Trial scheduled → Trial done on clock-out, back to Contacted if the trial is cancelled), the schedule shows a Trial badge linking back to the lead, and leads gained an optional Guardian name field that carries over to the student on conversion.
Bring your student, provider and package lists in from any CSV — map their columns to ours (or download our template), skip duplicates automatically. Packages also get CSV export, and student exports now include your custom fields.
Staff and clients reset their own password by email — no need to ask an admin.
Run sessions with more than one attendee — book a roster in one go, each attendee clocks in/out and bills independently, plus reusable Student Groups so you never re-pick a roster twice.
Two-way feedback between providers and clients — providers review each client and clients review their provider, organized into Teacher reviews / Student reviews tabs, on a monthly or quarterly cadence you control, with fully custom, drag-to-reorder sections and questions (including the starter set — nothing is locked in) and a self-service Portal access toggle.
Link your own Claude/ChatGPT so it can answer questions about your studio's schedule, clients and credits.
Marking a lead Won now asks for confirmation, offers a one-click convert-to-student option, locks the lead from edits, and gives Won/Lost their own timestamps for accurate funnel reporting.
The Teacher payroll & activity report now shows a cancellation rate alongside no-show rate, and hours are shown with the exact minutes alongside (e.g. "1.8 hrs (105 min)").
The Board's birthday banner now covers everyone with a birthday this week or month, not just today, across every view (Day/Week/Month) for clients and providers together.
A no-login page lets prospective clients leave their details straight into your pipeline as a lead, manageable from Pipeline → Intake form, with a duplicate-client heads-up built in.
A Payment due tab in Reminders flags clients with an outstanding balance for a one-tap WhatsApp nudge, plus a makeup-credit badge when a cancelled session still owes a replacement.
A new Reports area with three focused pages — provider payroll & activity, client value & tenure, and the lead funnel with a stuck-lead alert.
Tie a credit pack to a specific provider when you enrol a client, and booking now auto-fills the right provider so you're never guessing which pack to burn.
Reminders moved into a focused hub — provider reminders now share a page with the day-ahead briefing, and improved studio settings.
A dark theme you can switch on from the sidebar — Light, Dark, or match your device — with your choice remembered.
Record a date of birth for clients and providers, and get an automatic birthday heads-up for your team.
A start-of-day view for providers — today at a glance and notes still to finish — plus a one-tap WhatsApp day summary with an editable template.
Create your own named roles and set exactly what each one can view, create, edit or delete across every part of the app.
A built-in, searchable help centre (the ? in the top bar), tailored to what each person can see.
Recurring schedules preview endlessly on the board — future weeks show as faded 'projected' slots you can book in one tap, without locking anything in early.
Give each provider their own calendar colour, build your own event title from your studio's wording.
Track prospective clients from first enquiry through a trial to enrolment — stages, follow-up reminders, one-tap WhatsApp, and convert-to-client when they sign up.
Remote providers see their schedule and sessions in their own local time, with a clear label — the studio still runs on one clock.
Pause a client's pack while they're away — no bookings, expiry frozen — and resume later with the balance and validity intact.
See attendance rates, no-shows and streaks at a glance — and get alerted when a client with credits goes quiet.
Clients and your team get notified automatically before a pack runs out or expires — no more surprises at the door.
Export attendance to CSV, filtered by the statuses you choose.
A bell with alerts that link straight to whatever needs your attention.
Send a pre-filled reminder to any client in a single tap.
Pick your industry at setup and Westra speaks your language — students, clients, lessons, sessions and more.
Book rooms, studios or courts as their own resource, assign each session to a space, and catch double-bookings automatically — built for padel courts, dance studios and multi-room schools.
A public page where anyone can book an open slot — a court, a class or a trial — with no account needed, dropping straight into your schedule.
Lesson and appointment reminders sent automatically by WhatsApp — instead of sending them one by one.
Let clients book into your open slots from their own portal — you stay in control of what's bookable.
Let providers clock in and out of their own sessions from their portal, not just admins.
When a provider cancels, Westra suggests free providers who can cover the slot — book the cover in a click.
Reach clients by SMS as well as WhatsApp — for reminders, reschedules and alerts.
Auto-charge a cancellation or no-show fee (not just a credit) once payments are connected.
A dedicated parent login and view — see a child's balance, schedule and progress without the student's account.
Want something on this list? Your studio's admin can pass it along.
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